WHY BLACKCOFFER?

Blackcoffer provides experienced, professional statistical advice, technological soultions, consulting, information management and analysis for the enterprise and academic world. The goal of the practice is to assist people to better understand and visualize the world around them, based on an objective empirical analysis.

CONTACT INFO
  • Address: First Floor, Plot No. 3, OM Vihar Phase 1
    Uttam Nagar, Delhi 110059, India
  • Phone: (+91) 9717367468
  • Email: hello@blackcoffer.com

Social Analytics

Enhance Data & Broaden Your Reach

DATAINTEL

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Social feedback is an invaluable channel for companies to improve dialog with their customers and for Market Research firms to reach a much wider market. It offers immediacy and flexibility, and helps you to tap into what your audience is saying about your company.

Overview


Mine Review Sites, Forums, Boards, Blogs for Rich Insights

Our social media analytics tool, Blackcoffer SocialBox provides global issue tracking by crawling and filtering social media networks. Social media is not just about Facebook and Twitter - it is much bigger than that! In addition to the obvious social media platforms, Blackcoffer SocialBox can also monitor forums, discussion boards, and blogs where active discussions provide a rich source of insight that can inform decisions about product design and performance, competitive intelligence, and help you develop a better understanding of your market.


Blackcoffer SocialBox Social Analytics

Benchmark Your Social Media Buzz

Blackcoffer SocialBox Social Analytics tool captures unsolicited feedback by crawling and filtering a wide range of social media sources. It monitors social media performance indicators such as likes, followers, buzz and sentiment, and can benchmark your performance against those of your closest competitors.

Blackcoffer SocialBox Social Brain is a key element of our social analytics tool. It is an end-user performance dashboard for monitoring the KPIs across your social media channels. It provides analysis of activity in the mainstream social media channels, and tracks buzz and sentiment for specific themes across all your social media sources.

Ready to find out more about how Blackcoffer can help drive your business forward? Request a demo