WHY BLACKCOFFER?

Blackcoffer provides experienced, professional statistical advice, technological soultions, consulting, information management and analysis for the enterprise and academic world. The goal of the practice is to assist people to better understand and visualize the world around them, based on an objective empirical analysis.

CONTACT INFO
  • Address: First Floor, Plot No. 3, OM Vihar Phase 1
    Uttam Nagar, Delhi 110059, India
  • Phone: (+91) 9717367468
  • Email: hello@blackcoffer.com

Data Analysis Reporting Tool

Your Insights Will Make an Impact

DATAINTEL

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Blackcoffer provides comprehensive data reporting solutions that enable you to accurately and effectively analyze and share powerful insights across your organization.

Overview


Share Personalized Reports & Data Visuals

Reporting and data analysis are the heart of any Voice of the Customer, Voice of the Employee, and Market Research program. That’s why we provide a comprehensive set of solutions for reporting and analysis. But, we don’t stop there! We understand that reports and analysis are only valuable if you can share insights with the people who can take action at the right time. Beyond reporting and analysis, Blackcoffer makes sharing data easy with role-specific reports, dashboards, data visualization, and even real-time alerts that are customized to the needs of the recipient.


Real-Time Results

Market Research Aggregated To Maximize Flexibility

Blackcoffer’s data reporting is extremely flexible and can be customized, analyzed, and visualized in virtually any way you can imagine to provide real-time insights regardless of the channels you use to gather your data. Whether you use the web, email, IVR, mobile, SMS, telephone, or paper to collect feedback and whether the data are from structured surveys or unstructured text verbatims, all data are delivered to a single reporting environment, eliminating data silos.

You can also integrate data from other business systems, such as your financial system, ERP, or CRM. This provides additional context that will help you to better understand the responses you receive, tie your feedback back to your business KPIs, and help you prioritize business improvements.



Real-Time Analysis Informs Your Team

Blackcoffer’s data analysis platform empowers your team to monitor survey progress and perform analysis on the data interactively, through a single real-time report. Users can:

  • View completion rates and identify where respondents are dropping off
  • Check on progress toward quotas and targets
  • View, search, filter, and analyze structured survey responses and verbatims
  • Save findings for later or export the data for further manipulation/analysis
  • Set permissions to control what users are allowed to see and do

Data Analysis

Explore & Visualize Your Data

Blackcoffer provides comprehensive data analysis tools that help analysts interact with, explore, and visualize Voice of the Customer data. You can add data from other business systems to help find the undiscovered issues that may be lurking in the shadows. Analysts can use built-in reports or create custom reports capable of facilitating even the most advanced analysis (linear regression, factor analysis, cluster analysis, T-testing, etc.), explore the data, then produce visualizations that illustrate insights that are important to your business.

Dashboards

Real-Time, Role-Specific Dashboards & Reports

Build drag-and-drop dashboards to deliver real-time data and visualizations tailored to your users’ specific needs. You can leverage simplified widget-based dashboards that include key goals and benchmarks. If you need more advanced capabilities, the sky’s the limit! Using our advanced reporting, you can build fully branded dashboards with data and/or visualizations including cross-data analysis, trends and correlations, key driver analysis, and predictive analytics.

Ready to find out more about how Blackcoffer can help drive your business forward? Request a demo